Terms and Conditions

Terms and Conditions

These terms and conditions apply to all purchases made via the Norven Lane website.

Company Information
Norven Lane
President J.V. Wierdsmastraat 266
The Netherlands
Email: info@norvenlane.com

1. Applicability
   By placing an order on our website, you agree to these terms and conditions.

2. Product Information
   We strive to provide accurate and up-to-date product descriptions. However, errors such as typographical mistakes or inaccuracies may occur. We reserve the right to correct these without prior notice.

3. Ordering and Payment
   Orders are processed only after full payment has been received. Available payment methods may vary depending on your location.

4. Processing and Delivery

• Processing time: 1–3 business days

• Shipping time: 5–10 business days (depending on location)

• Orders may be shipped directly from our suppliers

5. Returns and Cancellations
   Please refer to our separate Returns & Refund Policy for full details regarding returns and cancellations.

6. Liability
   We are not responsible for loss or damage once the order has been marked as delivered according to the tracking information. Customers are responsible for providing the correct shipping address.

7. Intellectual Property
   All content on this website, including text, images, and logos, is the property of Norven Lane and may not be used or reproduced without permission.

8. Complaints Procedure
   If you have any complaints, please contact us at info@norvenlane.com. We aim to respond within 5 business days.

9. Applicable Law
   These terms and conditions are governed by the laws of the Netherlands.